Tech Workers Coalition: Adapting the Labor Movement for the Digital Age
The Blockchain Socialist | 2024-10-11 | 1:06:15
For this episode I spoke to Simone Robutti. Simone works as an organization designer, adversarial researcher, and teacher. Formerly a software developer, he has been part of different chapters of Tech Workers Coalition since 2018. During the interview we discussed how to start a labor union at your tech company, innovative ways to go on strike, and how tech ideology as psyoped you to thinking labor struggle can't work in tech. We also touched on how technical tools for assisting workers shou...
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Transcript
Speaker 0
0:00 – 0:51
Unions need to aggregate workers and build worker power and leverage it by the strength of numbers, while what we do is more like a a work of networking, curation, education, communication because unions are very bad at speaking to tech workers. The tech sector, when the CEO is crying because he has to let go 30% of the workforce, everybody's like, poor poor guy. He had to make a tough decision and you need me to do that. So that needs to be corrected. Anti corporate sentiment is definitely not enough. You can be anti corporate and still kind of like a shitbag. The biggest problem with the free software movement for many years was that they wanted to liberate software for the sake of it. You know, like free software is intrinsically better than proprietary software and good things are gonna come out of it. Like,
Speaker 1
0:52 – 1:10
no, not necessarily, but maybe, but not necessarily. What often happens is like, you know, you have the tech guy comes in and they make a tool, but that, like, tries to mimic the organization perhaps in some way. But there's never a question of like, well, how do you want to relate to to one another? How do you want to,
Speaker 0
1:11 – 1:33
like, socially structure your organization? In an absence of structure, in an absence of authoritarian power, if you just create a void, that void is gonna be filled by stuff you probably don't like. Right? It's like fermentation, like, if you just put a carrot on the table and wait, mold is gonna grow in it. Not good stuff.
Speaker 1
1:46 – 2:23
So hi, everyone. You're listening to the Blockchain Socials podcast. I'm Josh, and I'm here today with my friend Simone Robuti. He is an ex software developer and organizational designer and a member of Tech Workers Coalition Global, which is a super interesting group that has been leading a lot of the different, let's say, efforts in kind of bringing the labor movements to the tech industry. So we'll talk a bit about that. But maybe, first, Simona I mean, I already know you, but would you like to give an introduction to to the audience? Hello, everybody. I'm Simone.
Speaker 0
2:24 – 4:10
I am currently based in Berlin. I'm originally Italian, and, I've been a software developer for many years. Couple three years ago, I decided to quit the for profit startup environment here in Berlin because I never developed software that was useful for anything, or even used, like, most of it. You know? The the startup goes bankrupt. It's over. That's it. I've been the researcher on the social harm of AI recommender systems in a group called AI Forensics. In between, I also tried to start my cooperative. Didn't work out for personal reasons, so we didn't really start before getting to a bad point. Then I decided to start my new career. Let's say, career maybe is a big big word, but, like, turn my ability the abilities and skills that I gained through political organizing into something more professional. So I give I support basically political organizations or associations, collectives, micro businesses, cooperatives eventually. For now, I don't have any cooperative client, but that's my ambition to work better in short, but that means many things. I do facilitation. I do leadership training. I do process design. So I I take care of everything they need to be more effective at what they do. I also do no code software development. I'm also open to do proper software development. But more more often than not, we don't need new software. That's another thing why I left the industry. I'm like, there's enough software for most things that's not the bottleneck in most cases. That's why I started this new job that is now my current profession. Yeah.
Speaker 1
4:11 – 4:37
Yeah. Maybe we can talk a bit about that. We'd love to introduce that organization to the audience and to people who are maybe more involved on, like, crypto side of the tech world, who maybe don't get exposed to these types of organizations that are centered around labor efforts in the tech industry. Yes. Let's give a bit the standard spiel, then maybe I will move to some more, you know, personal storytelling stuff maybe. But Tech Workers Coalition
Speaker 0
4:37 – 6:24
is an international organization that does support the organization labor organization within the tech sector and political activities within the tech sector. So within the tech industry, mostly, but also from the outside in the sense of, like, cooperative spaces or, like, political initiatives that are related to technology at large. The main core focus has been over the years raising the amount of tech workers that are part of a union. This means different things in different context. So each local chapter, we have many spread over the world, has different strategies to to achieve this, but that's the, let's say, the the main goal usually. And we have started in 2014, in The USA. I wasn't there. I'm I've been for two weeks in The USA. That was enough. And since then, we had arguably, a lot of success. Obviously, we cannot claim that the whole tech workers movement is our creation, but a lot of people involved in TWC went on to build very meaningful, unions or projects, initiatives, sometimes their own strand of like, some became researchers, some became more, let's say, you proper union organizers within unions or full time employees of unions. And a lot of the TWC people if you know the names and you read the news of union efforts, especially in The US, you read the names. It's like all people that, attended TWC events. More likely, they were organizers of local chapters or heavily involved in local chapters. Yeah. This is the main idea, let's say.
Speaker 1
6:25 – 6:32
And so Tech Workers Coalition, what I understand is that it is itself not a labor union. Yes.
Speaker 0
6:32 – 9:53
It's It is something else. Yes. We use the term alt labor that is not something we invented. It's the idea that traditional unions are not necessarily fit to the challenges of a faster labor market of a you know, the the current conditions. So they need to be integrated with different kind of activities. And this when we talk about unions, we are talking about it in the Anglo Saxons sense of any collective of workers. So bureaucratic big unions with legally recognized and everything, but also more anarchistic grassroots unions are models that were born in a different time and were perfectly fit. They actually they won a lot, but now they need to be integrated with something more, especially in the tech sector that didn't exist when these models were born. So alt labor is the umbrella term for anybody trying to fit into this into this situation. And so we see ourselves as complementary to unions in the sense that we work with them, in in local context more often than not. But our role, our function within the ecosystem is different. Like, the unions need to aggregate workers and build worker power and leverage it by the strength of numbers, while what we do is more like a a work of networking, curation, education, communication because unions are very bad at speaking to tech workers, like, especially in Europe. In The US, it's getting better. But in Europe, they clearly speak different languages, so we try to bridge this with giving training to union organizers that maybe factory workers until the other day, and now they need to speak about quality assurance, testers, tech support, or the difference between a and a software developer. This kind of stuff. It's critical if you're speaking to a tech worker, but it's not obvious if you are not the with that background. So we do this kind of stuff. We do also like, most of what we do is not target towards unions, target toward the workers. So we educate workers on how to form a union in their legal framework or also, like, in practice, how to speak to your coworkers because this is not something you learn by experience if you are in the tech sector. Like, I always say, like, if you are a dockworker, you're a team. It's your first job. You you you go, you see all these bulky men that when the manager comes and says, I have to do this. I'm sorry, but the superior, they're like, okay. We go on strike. Fuck you. They start burning shit. You know? It's this attitude. Then when you are 18, you just imitate that, and you don't need to do much. In the tech sector, when, the CEO is crying because it has to, like, go 30% of the workforce, everybody's like, poor poor guy. He had to make a tough decision, and you imitate that. So that needs to be corrected. Right. Practical, emotional, psychological, and cultural, and political education to overcome these distorted, work culture. Yeah.
Speaker 1
9:54 – 11:01
Yeah. No. I I can imagine that there's at least some difference in a more blue collar work where you don't have to go through the university process, which is in itself, for all its good educating people, also a force for imprinting ideology in people before they go into the workplace. It is, like, telling you you are so smart for getting into university. You're so good. Prime you with a lot of whether explicitly or not certain ideas about what work is, how work should look like, what are the range of things that you can do in certain scenarios or conditions. In particular, if you are imprinted with a kind of business ideology Mhmm. From 18 to 22 or however old you are, then it becomes a whole lot more difficult. When you first enter the workforce, you have very little experience. You've been primed with all this, ideology that you can't fight for your labor rights. Labor rights are just something that those old traditional people who don't go to college, they do that kind of stuff. It's also boring. Like, at least in Europe, unions are associated with, you know, bureaucracy,
Speaker 0
11:02 – 12:20
legal terms, stuff you have to do, and you don't like, you have taxes and you have unions, and they are at least for me, they were the beginning when I was younger, they were kinda in the same universe of adult stuff I don't understand because I didn't have any example of, you know, my parents, for example, or any coworker or colleague in a university going through a unionization process that is not just legal stuff. It means eating and drinking with your friends when you win a majority vote in, in The USA, for example. It means, you know, a lot of social interaction. It means, you know, one passionate speech from the introverted guy that found, you know, the strength to speak out under the abuse of the manager, whatever. Like, these kind of experiences are not part of your path exactly if you go through university. But even it's something that is lost, but it's becoming common again to I I see new generations, especially outside of tech universities, becoming more open to this kind of narrative. It's not erased anymore the idea of collective action within the workplace. It's something that in mainstream media is more present in the last five to eight years, I would say, especially American media.
Speaker 1
12:21 – 13:03
Yeah. I've had a lot of interesting conversations with my, say, apolitical friends who about labor union organizing or watched a scene in a movie about labor organizing. It's it's it's jarring for them, I feel like, just because it's not normalized for a lot of people who are university educated, that that is something you can do. It looks Yeah. Alien in many ways. So being able to then where we have today, where I think a lot of people have been radicalized through the Internet in some capacity, and then they realize, oh, labor unions are, like, good in some way perhaps, and then they experience the workplace in certain ways. And now all of a sudden, you're like, my place could use a union. What would be the process of that you think that is specific to a tech workplace?
Speaker 0
13:04 – 15:55
So it depend like, it's hard to make general, you know, reasoning about this because each legal context is very different, and this also translates with very different practices on the ground on how to start unionization. Like, in the The US, it's completely different than than in Yeah. In Italy, for example. But I would say that any spark of collective action needs to start with looking your colleagues in the face, take the risk of expressing this content or collecting this content from them, and build from there. Like, no union starts without that. If you have a bureaucratic union coming in, but there there's no, you know, sense of commonality or, like, shared problems, it doesn't or shared solidarity doesn't go anywhere. And solidarity is especially the Americans use it a lot in this very I don't know. For me, it's very unrelatable, but at the same time, it's, you know, it's the substance on which all all of this is built and needs to start being experienced directly. And you start this with conversations with your coworkers. Everything starts there, especially conversations about the fact that things are going a certain way because there's a vertical structure of command, and they can go in a different way if we start an initiative of some kind. That's for me that that's the the root of any of any change anywhere, but especially in the workplace. The tech sector is not that different in this regard. The difference is that it's very alien to most people, as we just said, that often don't work in the same physical space. That's another major problem. Like, remote work, I'm not against it, obviously, even though there are some union organizers that are like, we should fight remote work because it makes you that you're a fucking idiot. Like, no worker will come behind such a lot. Right? Let's embrace it. It's not making things easier, but we need to embrace remote work. Otherwise, we sound the same as managers. But it does pose us challenges. So you need to learn how to bring them for example, these these are new practices. You need to understand how to smoothly bring them outside the digital platform not controlled by the company. Because if you discuss this stuff on Slack, you're fucked immediately. They're gonna find out because most of the chat are surveilled, especially if they think that there's there are unionization efforts ongoing. So you need to invite them to maybe Telegram group or a signal group with an excuse that makes sense or without exposing. This is like a kind of very detailed practice that it's developing these years because fifteen years ago, this was the case for a very small portion of the workforce.
Speaker 1
15:56 – 16:10
Right. So maybe talking a bit about the specifics about what the tech worker coalition has done. Do you have any examples of some actions that people could look up? Again, this changes a lot on a geographical basis, but
Speaker 0
16:11 – 19:59
in The USA, I would say most of the chapters did huge efforts of networking ongoing struggles. That was the main thing, especially before COVID. After COVID, the in presence activities lost a bit of traction. Now we are organizing a conference nationwide in The USA, in San Francisco in October. There are I think they closed the sale of tickets. Maybe it's just the last few days. Might not be open when the episode comes out, but it's gonna be about organizing labor organizing the tech sector more on the spicy side because there are already some conferences like these. Well, the major one is from labor notes, but that's more like institutional not bureaucratic, but it's a mix. While our is called circuit breakers, if you want to Google it, and it already gives the idea that it's a bit more on the on the spicy side. Here in Germany, we also organize major conference of members of work councils of startups in Berlin that attracted, like, 200 people, something like that. I don't remember the exact I wasn't involved in that. But so in here in Germany, you have this concept of work council that is basically some elected workers that have legal protection to represent the rest of the company in front of the management. And these are not necessarily part of a union. It's a weird term, but it's it has a lot of traction. Like, there are a lot of start ups doing this because it's easier than a union in the in The USA or in Italy, for example, to form. You are more legally protected. But so there's a lot of people doing this. We have training events for these people because once you get elected, you want to push, you know, work your right stuff. It it's not enough to be compliant with management, so we teach them how to be more effective what they do. We network them with other with similar experiences, so we do skills exchange stuff. But the community aspect is another thing. Like, in Germany, there's or in Berlin, the the chapter is at Berlin level. There's a chat with, like, 500 people involved in organizing to some degree. In Italy, there's a bigger chat, more public with a 500 people that are not little numbers for my country. The USA, there's a big Slack where everybody can involve like, all the names that you see in the newspaper forming a union, you then Google it. You then search it in the Slack, and they're they're there. So they exchange opinions. They exchange practices. We do courses. That's another thing. We did a long list of, workshops and courses on how to form a union or, like, I give more stuff like how to facilitate a meeting. Like, I don't believe anything meaningful can be achieved if you don't if you cannot hold the meeting properly. Like, that's not like, you're wasting just your time. Or, like, leadership in a democratic organizations, that's another thing similar to how you are not taught how to form a union in a university. Also not taught how to behave or lead in a organization that is not your archica because you you go to work and you have, you know, a dictatorship. Like, there's the god king on top, the priest below, and the man until you get to the managers. And if you have none of these, you often don't know how to behave. So we also teach this kind of stuff. Nice. Then a lot of stuff that our people were beyond were now under the name of TWC. So the banner sometimes is a bit fuzzy, like a lot of, alphabet workers union or, like, collective actions in tech or not tech for apartheid that are other identities, then it's TWC people that decide to wear a different hat and mix with other groups to achieve their goals.
Speaker 1
20:01 – 21:05
Right. The t w TWC has managed to become kind of like this substrate for either working through it or finding the people at least to spin off into some sort of specific initiative Exactly. Related to the involvement of tech workers Exactly. Which is another thing that I wanted to talk to you about is this term, the tech worker. Mhmm. You know, you've written about it, in your blog before, but it's a yeah. I'm curious what you think about this term and whether it's a useful one considering that tech being, in large part, knowledge based work is very, very specific compared to traditional labor unions, it seems like to me, are differences between, like, the various roles of workers. Whereas in a tech company, do you have, like, different you have, you know, you have, like, marketing, and you have people who do project management, people who are software developers, sysadmins. These are all different, but they can all be considered tech workers if they work in a tech company. Mhmm. I'm curious what you think about this identity and maybe where its pros and cons.
Speaker 0
21:05 – 24:49
So, yeah, this is something that evolved over time. In the beginning I mean, Tech Workers Coalition was born with a clear idea that whoever works in a tech company is a tech worker. That's the functional definition we use, and we still use it because it makes sense. You want to organize together people that are subject to the same employer power. Like, you want to concentrate power to create change in a single place, and there's no point separating engineers from, you know, tech support because it doesn't lead to anything. Actually, history tells us that every time that, companies manage to drive a wedge between office workers and factory workers, these made the demands of the factory workers weaker. So Mhmm. We try we keep this as a fixed point. Like, we should strive to organize them together. Beats or something. Very yes. They are working for the company, for the platform, and they're sure they should be unionized together with the office workers. In theory, this is nice. In practice, it's very hard for several reasons. First of all, because they physically don't meet each other. Especially if you're talking about food delivery workers, the programmers are either in Berlin or San Francisco or New York, and the riders are all over the place. So you have local collectives that, maybe are unionized in some form, but the programmers are in a very different legal context. This is one issue. The second is more if you ask, I don't know, an Amazon warehouse worker, if they're at the quark, and they're gonna be like, no, bro. This is no. Like, I have a I I move stuff with my hands. So this is like, obviously, they understand once you explain the concept that they it's not that complicated, but they don't if they're in the word, they don't feel this is the case. So if you write tech worker on a on a flyer, you're gonna get programmers. Already designers kinda start being like, my creative worker, not a tech worker. Okay. So Right. On a communication level, this is a very bad tool. We acknowledge that. The name is tech workers' condition, so we're gonna keep it. But we always try to, let's say, complement the usage of this word with different visuals, different aesthetics. Like, this is an actual rule. Not not technical discussions of general meetings in TLC Berlin because, yeah, you know, people start you know, we need to discuss the website, changes to the website, and then it's, but we need to go through Git and blah blah blah and a poor request, and you lost most of the room. So we have to do this kind of work because otherwise like, we need to actively fight towards this engineering bias. In some chapters, this is easier than in others. Especially in the American chapters, you have more diversity. That's what I've seen. I those of it's also something that reproduces it, itself. Like, if if the room is full of women of color working in, I don't know, like, creative, positions versus a room full of white dudes talking about Git. Obviously, this is gonna somehow be a feedback loop. So we try also, I I take care of starting new chapters. This is something I try to address from the get go. Like, try to get a mix. Like, you start with five people, they cannot all be programmers. Otherwise, they are never gonna leave this situation of just attracting more programmers.
Speaker 1
24:51 – 25:42
The only true proletarian computer language is binary. Everything else is bourgeois. Another kind of identity that is often thrown in the mix around this is the one of the hacker. So the tech worker seems to be giving an alternative to what has traditionally been viewed as the revolutionary subject in the digital economy. Mhmm. As like the the lone hacker who is, you know, mister robots punching away. I like the show, mister robot, by the way, even though it is ideological. I don't care. It was good. Yeah. Being the one guy who can, like, code their way into the mainframe and, like, you know, somehow make the company implode on itself. Yeah. I I guess, how how do you see these differences, or, like, what are your critiques of, like, maybe this, hacker identity?
Speaker 0
25:43 – 30:54
Yeah. There there are many. I also wrote in the past about this. The main issue I have like, there are two two issues big issues. The first one is how agriculture conceives change as a sum of individual struggles and also how it considers us, like, this kind of rapture. Like, it's very Christian. Like, you have the savior that touches the right point and unleash the day of judgment. That's mister Robert is like that. Like, you there there's a before the apocalypse. Story. And after the apocalypse, like, it's a day of judgement. Yeah. That's not how societal change happens. And even when you have some, let's say, viral exponential phenomena, like, it will be the collapse of the digital infrastructure that we the conditions that created that potential for virality were the change, not the active self of, like, pressing the right button. So the ACR sees, like, depressing the button as the change while anybody with the materialist background or even not even materialist, but, like, more systemic understanding of society does understand that there are preconditions to any any change and every change is incremental to some degree even if it presents with exponential symptoms. But that's just a symptom. It's not the cause. The tech worker is focused on collective action that can impact the the totality of the tech industry. Like, we want to bring change off, like, obviously, on an international level because it's impossible to to avoid that, but more like on the core relationship between workers and employers and take control of, how technology is made. The second prior with Azure identity is aesthetic, if you want, where you have these first of all, again, individualistic, but also it's the hero journey. It it's like or mark your dom sometimes. It's not the vibe we cultivate. Like, we want to this to be a sustained effort and and collaborative, obviously. So beyond the actual theory of how to bring change in the workplace, it's also how emotionally you should relate to it relate to it. Like, this is something that needs to be done together because alone, you don't hold enough power regardless of how many things you know. Knowing things and changing big things with your code might feel good, but it just gets you. At some point, you might have to let go and acknowledge that your technical expertise is not enough to change the world. And so any aesthetic or, like, narrative that reinforces this idea is kinda a bit of a problem. That said, in, in some context, we try to cultivate some level of intermingling with the most progressive parts of the movement. Speaking about the movement or scene in 2024 is a bit weird because a lot of it has been co opted by corporate like, you have within start you have growth hackers in company. Right? Right. Right. You're you're just making money. Like, you're not different from, you know, a finance bro in New York. Like, you're just but you call yourself hacker. So, obviously, this is not what, you know, hacker clubs were recognized as an hacker, but still the and especially, I would imagine San Francisco never been there, but I would imagine there. The line is very fuzzy. Like, you have Elon Musk that used to go to these hacker spaces while you already had a lot of money or, like, it was the it was already Elon Musk at the time. So Yeah. And this is not by chance. Like, the Aker Ethos is the same of the startup Ethos in California. Like, it's they have Sabre Road in the seventies and, '6 and seventies counterculture. Don't want to go on any historical rant here, but it's not by chance. And yeah. So did we try but at the same time, this whole logic is losing traction on younger generations, at least from my perspective. I remember university, it was much more cool to contribute to free software. There was a lot more optimism on the potential of all of this even though it I'm not I'm not that old. It was kinda already showing plenty of cracks, but now I feel like lot of young people are disillusioned with the political potential of this. And if they do it, it's more similar to what you were describing of, like, going on a prescribed path. Now any respectable developer needs to contribute to open source projects, but the political element is lost. You're just contributing free labor that eventually is gonna, you know, fuel some startup or some military device somewhere. But the freedom of people, thanks to the freedom of software, is not part of the equation anymore. So, yeah, that's my my perception.
Speaker 1
30:56 – 31:42
Yeah. Yeah. No. I think I I definitely agree, with a lot of that. It's, the hacker ethos is definitely, like, very easily cooptable into capitalism. I think there is definitely a lot of anti capitalist sentiment inside its aesthetic and ideas around it. But, you know, because it didn't strike at kind of like the core of what are the issues within capitalism and its hierarchies and power relations in a more systemic way. I mean, I think it touched it in some ways where I think hacker ethos like, there is a side of it, especially in the beginning, that was very anti corporate, but anti corporate sentiment is definitely not enough. You can be anti corporate and still kind of like a shitbag.
Speaker 0
31:43 – 32:04
I mean, that's the the startup discourse in many ways. It's like we are Yeah. You know, we are disrupting the the corporate. IBM is boring and old. We are Yahoo. And then Google. You have Facebook, and then you have Meta. Yeah. And then you have Peter Thiel. Like, that's not, I mean, Peter Thiel maybe now is corporate, but you get the point.
Speaker 1
32:05 – 32:44
Yeah. It's been yeah. It it's kind of been a turned into a kind of a more petty bourgeois, like, thing. But, I mean, I say this with, like, also, at the same time, all the love for all my friends who consider themselves to be hackers, who are, like, you know, cracked developers and whatever else. Because I I think there is still that this like, all these criticisms, at least for me, or how you feel, but are not to say that, like, you know, stop developing software. You know, I'll tech you know, just, like, go and onto the streets. It doesn't matter. Like, it's not No. A critique of the of the of the craft. Yeah. I would say. Oh, I the craft is too important. I contribute to free software
Speaker 0
32:44 – 34:27
in my spare time, so I'm guilty of it. But, also, I'm kinda making an extra musician, a caricature of the. In practice, there are very few people. I mean, there are still a lot that kinda matches this, but most hackers I need to identify as an are slowly departing from this logic and trying to integrate. You know, there are plenty of Yeah. Hackers here in Berlin. I talked to them, and I'm like, yeah. I'm writing Tony Nagar. And I'm like, okay. That's, you know, the total opposite of of what you, you know, of. So there is a transition happening to some degree. And it's not against developing technology. It's, like, the core for me, the core problem is believing that technology is enough, but it doesn't mean you don't need technology to create societal change. Actually, I think we need better technology. We need to focus on that. I criticize the optimism of the early free software movement that was like, if you liberate the software, any kind of software, whatever it is for, then society is gonna be better. Also, this was lacking any concept of power relations. Yet the free software movement lost because Microsoft and Apple were making more money with desktop computers and free software couldn't be placed on any desktop computer for a decade. Like, the new Linux or whatever then changes, but, yeah, it was like an academic thing for a few people until it was too late. And because there was no power analysis that told them, like, you're kinda operating in conditions that will never allow this to be a demonic. But yeah.
Speaker 1
34:28 – 35:15
Right. I I think in the crypto world in particular, there is maybe higher than average identification with the hacker ethos in that everything is open source, more or less. All of the back end code is is open source, more or less. But then you have perhaps as well like, maybe it could it feels like a bit of a dark forest in the crypto sphere if you're talking about different decentralized finance applications and whatever else where people they literally can be an individual who spot a bug in the code and then can siphon off a shit ton of money. I mean, that that's black hat hacking, and, of course, there are plenty of of white hats as well. But it is a space where it is like a bit of the wild west. The hacker and the cowboy are a little bit I think have a lot of overlap. Yeah.
Speaker 0
35:16 – 36:15
Hacker is kind of like the the digital cowboy in some ways. Yeah. There are books about this, but I'm not gonna talk about but, yeah, do we want to get into the discussion on how the ethos of the frontier of the Wild West is still alive? Like, you know, mask going to Mars is exactly the same. It's the same logic of the early days of the Internet. Internet was the new digital frontier. The blockchain space to some degree, is prey to this narrative. The new digital frontier. Yes. But, like, for me, as somebody not participating into it, I have zero visibility of what's happening there as much as a European in Britain would understand what's happening in The United States in the late eighteenth century. You know? Like, I hear stories about it. You know, while stuff is happening there, there's a lot of money to be made. It's exactly the same narrative. And I don't know from within, but from the outside, it's kinda the same. And Yeah. Yeah. Yeah.
Speaker 1
36:16 – 39:02
I kinda wanted to touch on because we were talking about, you know, free and open source software. At least my view of it is that, you know, not all free and open source software is, like, a useless thing to do or, like, is bad or however you want to frame that. But one of the things that has frustrated me a little bit in watching kind of, I don't know if you wanna call it the tech left movement or whatever, is the potential for the use of free and open source software as a tactic. Mhmm. So, like, my kind of the thing that I that I get annoyed with a lot of tech critics is that, you know, it's like, sure. Tech won't save us. Duh. Like, to me, that's not like a a new idea. This is, like, obvious. Not to be rude or mean about it, but, you know, but at the same time, we can't ignore, like, the tools that people need to use to extend themselves to project, like, counter power. And that's what, like, tech workers are build that that's what they do. Like, they they can build tools for people. And, of course, we can criticize maybe the way that of how they build the tools and what tools they're building and for what purpose. I think that's the realm of, like, kind of where discussion should be, but not like we shouldn't build on things. You know, one of the things just for me is, like, why not, I would think and maybe I'm completely wrong about this. But I would think that putting efforts towards getting people to learn Linux, one of the Linux, like, operating systems or, like, just make and it is kind of becoming a little bit more normal, kind of ironically coming from, I think, Steam. The company has, like, pushed this a lot. But getting Linux into more computers to break the kind of, like, Microsoft the chokehold of Microsoft and and Apple. But, yeah, this is, like, not it's not, like, something I've I've really seen very much in the tech worker space. I think in part, maybe there is, like, this there's still a slight contradiction in the labor movements. You know? I support it completely. But at the same time, if you are like, if we start a labor union within Microsoft, like, that can be good because you can, you know, you have then a a power to not only improve working conditions or conditions of everybody extended from their software that they build or hardware or whatever else, but, also, like, there is a little bit of a of an incentive for people to use Microsoft products because that funds the labor union of of Microsoft as well to some degree. Mhmm. I don't know. These these are, like, some kind of, like, hard questions that I've been thinking about. I don't I don't think there's any easy answer to.
Speaker 0
39:02 – 46:03
But, There's no easy answer, but there is a complex answer that I can try to give. The the first point, yes, it is true that the Quarkus collision in general or, like, whoever identifies us at the Quercus keeps this as secondary. When I have to explain this thing, I always say that the conflict with big tech, hinges on three different spaces or three different fronts, let's say. The internal front so what tech work escalation does, like, from within the companies create change within the company and change the harm that is done from the inside. Then you have the second front that is people addressing this from the outside. So regulators, civil society, researchers, so so what I was doing until a few months ago. Any kind of advocacy or education on how to use technology in a more mindful way. So this is happening outside the the companies often against them, sometimes in association with them, but, it's like this. And then you have a third front that is independently from big tech. So you have hackers or free software developers. Not not all of them like to be called hackers. So let's say software developers in general that want to build a different system of technology Yeah. At different levels. So from operative systems or firmware to web applications, like, it doesn't matter where, but you provide tools that operate by different logic. And, also, I will incorporate into this, like, cooperatives. Like, there are, obviously, some cooperatives that participate in the same system. They give consultancy on Microsoft tools. They are more democratic inside, but they don't bring meaningful change to to to the ecosystem. But then you have cooperatives that offer, for example, cloud services on a small scale to other cooperatives at a discounted price, and they are competing. On the market, they are competing against Amazon. Obviously, their offer is different. They bundle together different applications, whatever. But if you look from, high level perspective, they are competing with Amazon or with the AWS, with Het Snare, with Google Cloud, and so on. And so this is like a separate system that tries to thrive under different logic, but, ultimately, you know, money is money. In the same system, you have to eat you'd have to buy stuff at the supermarket. So at some point, they kinda, interact. And technology, like, technological development in this third sense can be like, it is important, but it need to be predicated on on what you were saying. Like, you need to do it for a purpose. And I think, like, the the the biggest problem with the free software movement for many years was that they wanted to liberate software for the sake of it. You know? Like, free software is intrinsically better than proprietary software, and good things are gonna come out of it. Like, no. Not necessarily. Right? Maybe, but not necessarily. So now I see in the last, let's say, five years, more or less, a a lot of free software. So or open source software. So under this kind of licenses that is still is is playing a different game. Like, they are trying to build tools for specific people, for specific context that are somehow liberating. And, again, the cooperative ecosystem of technology is growing. If today you want to start a cooperative and offer cloud services, you install co op cloud, you don't have to reinvent the wheel. You don't have to start from scratch or adopt proprietary software for to do this. And there's a lot of new tools that allow you to do stuff that before could could have been done only with proprietary software. This is good, the fact that you can have a whole stack independent from profit logic. Let's be ambitious. Today, can you run a computer built on software only divide us for profit? Kinda. Linux might be ambiguous in this, but beyond that, you can kinda do it. The problem is that the the development is relatively cheap compared to the adoption. So when you were saying we should push for Linux to be adopted, this gives meaningful autonomy and liberation of people if a if a lot of people are using it. Otherwise, it's tactical autonomy. If I am organizing something very spicy, I don't have Microsoft spyware in my computer by default, but they need to put a lot more effort into spying on me, let's say. Yeah. This is tactical. This is not liberation per se. And the incentives to adopt Linux are not yet there. And that's the same limit of the free software movement. They expected you know, it comes with better privacy. It comes with better license. It comes with less implication. No. You need to offer a better product no matter what. That's how the vast majority of people operate. And if you leverage your adoption of self sacrifice on availability of time, people don't have the material time to learn new things. Even if they are on the same level of complexity of Windows, they come out of middle school. They can use Windows. And to change those acquired patterns is gonna take them time. And this is not gonna be addressed by technology. No way. You need to give different incentives. You need to introduce for example, I really appreciate those collectives that help you set up your Linux computer that does something. Like, here in Berlin, there is a collective that recuperates all computers. They install Linux on it, and they hand them out to refugees or, like, old people and whatever, but they come with tech support. Like, if you cannot open your email, they help you with that. And this is social. This is not technological. And it's also the relationships you have. It's not just the information you get. You can make a video on YouTube explaining this, but it's not gonna go anywhere. You have social relationships with the people that teaches you a new way to employ technology. That needs to grow. The Yeah. Otherwise, we don't go anywhere. So when you move to from tactical, like, I want technological autonomy in my organization because I don't want, I you know, Facebook to ban me and lose all my followers, and I cannot promote my products anymore. Too strategic, free software is liberating people. The the gap is very big. And, I'm not saying it shouldn't be done, but it cannot be done naively.
Speaker 1
46:04 – 48:25
No. Yeah. I mean, I definitely don't see it as, like I definitely also see it as, like, a a tactical thing, but a fairly, I guess, yeah, a fairly potentially important one. It definitely involves way more social work to make that happen. It's not, like, about building the the best software once you have the software at a certain point. And I feel like we're reaching that point. Mhmm. We were talking the other day, like, you can game on Linux now. Like, I feel like that's, like, a huge opening for people. Yep. That was a that was a big, that was for me. When I was younger, I remember I was like, if I can't game on on a Linux, then it's, like, pretty difficult for to convince me. Now that we have that, there are still, like, definitely creative tools I think are missing on Linux stuff. It really depends, of course, on the profile of person, but then there is, like yeah. I don't know. Maybe work on trying to push, schools and, like, these institutions that end up becoming, like, a lot of people's first time with interacting with technology to get them to do Linux. There are definitely efforts doing that. I know that in places, especially in the global south, they do use Linux Yeah. As, like, the the operating system that people learn because, like, you have to pay Microsoft oftentimes in order, to to get the licenses from them. And they or they will sometimes push as a, operating system to get their operating systems for free into these places, but then it comes with all these strings attached. So So one of the last things I wanted to talk to you about is about your organizational consulting. Mhmm. Especially for groups like TechWorker Coalition and other kinds of groups that aspire to be horizontal and in some capacity less hierarchical. If you have any principles that you carry with you for organizing in a more horizontal way, these are, of course, like, I think, pertinent to crypto people who still believe in the vision, decentralized autonomous organizations. Yeah. I think a lot of people my learning from that is, like we mentioned before, a lot of people just don't know how to organize in a decentralized way. It is, like, just a different way of relating to people. And so people, I think, had this aspiration for being decentralized and however they kind of projected that to mean, and then a lot of people got got burned out by it. But I think it's because a lot of people went into it without real
Speaker 0
48:26 – 54:36
principles in mind. Yeah. I also wouldn't say it's just principles. It's also complex. It's like horizontal like, democracy is harder. Like Yeah. It's a earlier investment of coordination energy, and horizontal structures are informationally more complex. Like, the circulation of information from a, you know, system theory or cybernetic point of view is more and more complex. And it's like, even if you design by the right principles, it has a cost on the organization. It's more. But it enables certain, you know, traits and values that otherwise are lost. So democratic organization tend to be more resilient because exactly because you have more circulation of information, you can react to the external environment maybe in a more swift way. But if this investment ends up killing the organization in the early stages, you know, your activity doesn't matter. Like, you need to get stuff done. And if it's poorly structured, it doesn't work. So my work mostly consists on reducing these costs and these frictions by employing either established models. Like, I'm not inventing much here. Like, we sociocracy for coordination when there is, you know, it's a full time work environment or otherwise more lightweight models because one hard learned lesson of my last five years is that sociocracy doesn't work if, you contribute two, four hours a week to a voluntary organization. It has a minimum threshold. I I'm assuming your listeners are familiar with sociocracy, but maybe not. Sociocracy is a relatively common organizational model in, cooperatives or horizontal structures that is different from a DAO in principle. Like, you have a clear idea, relational coordination between units. So you have these circles that need to have explicit relationships within each other, and it's not really contractual. So, it's more like an ongoing process of information exchange and responsibility adjustments to adapt to different challenges. I'm not gonna go in detail, but if you want to look it up, it's there's a lot of documentation. There's a a famous book, many voices, one song explaining the model, and it's very commonplace. The other thing I do is to design organizations and software together. Like, in many spaces, especially traditional bureaucratic spaces, you try to build the software for the organization that already exists, and so you reproduce the problems you had when information traveled by horse. And a lot of organizations, big organizations, but even tech companies sometimes still operate with that kind of information structure, information flow. On the contrary, you have techno chauvinist that, like, this is the perfect tool. They don't have the company. Like, we're gonna use Notion. We're gonna use, I don't know, Monday. We're gonna use, I don't know, a chatbot to coordinate a number. Like like, that's not how it works. And so the organization grows around one, two, three softwares, and people start hating technology because it just doesn't fit what they have to do on a database. So I try to do the two things together. I transform the organizational structures and the software they're using at the same time because I can work on both sides. That's my pitch. Elevator pitch. I get involved. Solved. That said, you were saying, like, most people get into these organizations without clear maybe with like, what I see usually is, like, a naive optimism of, like, if we do stuff decentralized, they're gonna be democratic, and I'm gonna have my space. No. In an absence of structure, in an absence of, you know, authoritarian power, what like, if you just create a void, that void is gonna be filled by stuff you probably don't like. Right? It's like fermentation. Like, if you just put a carrot on the table and wait, mold is gonna grow in it. Not good stuff. If you put it in the right, you know, brine, then lacto fermentation is gonna happen, and it's gonna taste good. And it's not like industrial processing where you sanitize everything, you kill everything that exists. This is like the corporate pyramid in organizational terms. It's something more negotiated with the bacteria, but then the good stuff grows. So democratic organization is the same. You need to create the right conditions for people to thrive. It doesn't happen by itself. The other comparison I usually do is, like, teenage sex. If there is love, then the sex is gonna be no. That's not no. Like, that's not how it happens. And the same as, like, if there is assemblies, then everything's gonna be good. Or if there are dolls, everything's gonna be good. The change needs to happen in many levels, organizational, cultural, spiritual, emotional. Like, if you are always angry and you let let it out in, your work democratic workplace, you're just gonna make the space toxic, and you need to solve your issues. It's not like, the organization needs to limit this, but it's com like, in a structured corporate environment, what you do, you cannot express those emotions at at work. You go in the bathroom and cry. In a democratic space, we try to avoid that, but that is very complicated and expensive. And so if you don't do it properly, that kind of energy that normally goes into crying to the bathroom goes into the assembly, and it creates problems for us. So I try to teach a new way of leadership that is also emotional to some degree. Like, if the members of your organization are upset or unhappy or whatever, they have the power to turn this into a problem for everybody. And so you want to address that too, for example.
Speaker 1
54:37 – 54:43
Yeah. I mean, I work from home and cry usually. Well, that's maybe you don't.
Speaker 0
54:44 – 54:46
I work alone and I cry.
Speaker 1
54:47 – 54:48
I cry as I type.
Speaker 0
54:49 – 54:54
If you like, emotional care is part of the deal. Like, you cannot do it.
Speaker 1
54:55 – 56:54
Definitely. I think yeah. The and this element of emotional care is sometime is especially, in particularly lost in hierarchical organizations. Like it's not, like it's treated through just more I mean, also explicit relationships where you know this person is above you and what they say is like what you got to do and that's it, or you lose a job. You know? Whereas in more horizontal organizations, that that's a bit more complicated, in, like, potentially a very good way, in, like, a way that, like, you can feel a lot more whole in, like, the work that you do and, like, your relationships with your coworkers, but it is something that takes, takes practice for sure. Mhmm. And I thought I thought it was interesting that you mentioned that you do, you know, both the social side and the technological side. That, like, I I I may not find that, like, super interesting, and it's, like, a great set of skills to be able to do both just because I think what often happens is, like, you know, you have the tech guy comes in and they make a tool Yeah. But that, like, tries to mimic the organization perhaps in some way. But there's never a question of, like, well, how do you want to relate to one another? How do you want to, like, socially structure your organization? And so, like, kind of from the the way to view things is, like, you know, when, like, technology is social, like, there's, like, this very common, thing where people either you know, I I I'm a tech guy or I'm like, oh, I'm not a tech guy. I do social I talk to people, you know, as if they are, like, two distinct things that don't overlap with one another. But in fact, technology facilitates social relationships, so it's important to, like, think of think through that. Gregus, when you're specifically thinking about the building of technology, do you have any thoughts or principles in, like, how you do that with with this in mind? Yeah. I have my
Speaker 0
56:55 – 62:36
secret web dream tier of change that I never actually wrote down, but it it relates to a lot of the topics we touched, so maybe I I will talk about it. That if we were saying, like, how democratic organizations are harder to do and they have certain frictions and, that might kill them, my effort is to reduce this. Software is part of the equation, and software the software that is produced nowadays doesn't necessarily work in that way. Like, there's encoded in Slack does nothing to facilitate distraction, for example. But there is one incidental exception in my view that is not designed for this, but kinda mimics what we need, let's say. And, so I became a big fan of no code software development that if you don't like, maybe the this work is going around a bit, maybe not in all bubbles, but let's frame it. Like, no code software is software that allows you to produce other software without producing code. And there's a huge range of what you can do with this from mobile apps with drag and drop to other new ways of producing software. So, the point is that a lot of these tools erase the necessity for skilled programmers. That doesn't mean programmers are gonna be unemployed because there is this stuff. They cover very different use cases, and they cover exactly those use cases where you want the developer to be also the user. So we did at least some of these tools. I I'm thinking, for example, about Notion or Airtable or Zapier or, like, these relatively simple tools compared, for example, bubble.io that takes weeks to make a drag and drop. Now maybe I'm just bad, but, still, it's much more complicated. These tools, if you adopt them in a democratic setting, it means that who is subject to the tool because they have to use it is also enabled to change it. Obviously, with some supervision, it's not like everybody can change every single button you're using or every single database because that becomes a nightmare. But in theory, you don't need to involve an external person to make this change. And this reduction of friction will empower small organizations because big organizations can't change their software. They have the money to do it. Small organizations, decentralized organizations that tend to be a aggregation of actual independent organizational units can do this more easily with little research, little study. So I'm thinking of a scenario where, for example, use Notion extensively, to alter the way you keep your contacts CRM of your all your contacts in your organization. If you have to do it with an established tool, you need to even if it's open source. So this is not a matter of of code control. It's open source. You need to write a Python module that does change this or do a pull request or do a fork. You get crazy. You just end up not gonna you're just not gonna do it. If it's a two Notion and you want to add the column, I don't know, second email. For now, you just have one email, but some contacts have two emails. You want to add the second email field, it takes three minutes, two minutes. And that's it. And this friction enables the software to mold itself around the organization much better. And it's not gonna happen with programmers in the loop because even just even if you have a programmer within your organization, you have to ask, you know, make a ticket, say, I want to to add this email thing. Then he's like, no. In the future, this might create problems I need to discuss. Let's have a meme, bro. And he doesn't. So the I caught like, these micro frictions are a huge source of frustration for users because the software is not specific. It's not tailor made for their use case. Because it's reasonable, for example, to have one email contact, but some people need two. And this those few people are fucked by the existing CRMs. So it's an example. I don't know. But the this is my theory of change. Introduce these tools within organizations and empower people to do the changes themselves so they can do without me. This is not a great business strategy. I'm making myself done. But it doesn't matter because nobody else is doing this, so I hope I can go for a while. But this is the whole point, and this is empowering. This is democratic because you are more in control of your software. The idea that that that's not a problem with agriculture. The idea that if the code is open, then you're in control of it. It's bullshit. Most people don't have the time or knowledge to do it. A lot of software that I can't touch because I have the skills, I'm not gonna spend one week to change one feature unless it's really critical to my job. I'm just gonna do it if it's very important. While with this new paradigm, somehow this friction is gonna disappear or at least be reduced to the point where software is gonna be more usable. And the big problem is that the free software movement is lagging behind on this kind of tools. So there is, some software that does this, but, for example, AppSmith or Nocco DB. But, for example, there's no alternative to Notion that is free software. That at least that is comparable in in features. So, yeah,
Speaker 1
62:37 – 63:05
that's my thing. Shout out to my friends at Fileverse. They're building something similar to Notion, maybe worth checking out, but definitely building their way towards the same types of features that Notion has. Some pretty interesting cool stuff. It's a bit more crypto specific where you sign in with your wallet. But, yeah, I I do think if I were to guess so many years ago that Notion would be this big, I wouldn't have taken it seriously. Mhmm. But it has become way more useful than I thought it would have been previously.
Speaker 0
63:06 – 63:56
Yes. Yeah. I mean, it's I don't know. I'm a after all these discussions about proprietary software, big tech with that, and the notion of fanboy, and And I have to reconcile the fact that they developed something very new and very good in every regard, but then they are a big corporate Sure. That. So the the you know, I have even when I go to meetups, everybody is a fanboy of the product, but they end up being a fanboy of the company. And it's also a bit cultish, I would say, but I'm part of the cult, so whatever. But it's hard to reconcile this because I I also like, should they bring people on Notion or not? Because I'm going against what we see today. But until the free software provides, we we have to stick with it. Yeah. I think it's a matter of, yeah, appreciating the product
Speaker 1
63:56 – 64:17
critical of the company. It's perhaps like a it's generally the way that I I try to to balance myself whenever yeah. What what what it is is happening is, like, you know, VC may fund and, like, then create a good product, which then, you know, some hacker, wink wink, could, reverse engineer all those things into a free and open software. Any type
Speaker 0
64:17 – 64:46
is doing that. It's, at the moment, the main time in promotion, it's not free software, source available, but, they are kinda getting there. So it's doable. At least they showed it's doable. I'm also trying to gaslight the main developer of Bonfire to do a federated Notion, basically. The effort is not going great because it's some years of his life, so Notion is not that real software, but I'm working on it.
Speaker 1
64:48 – 65:04
Nice. Well, thanks so much for coming on, man. It was great. I'm sure we will speak again sometime in the future since you only touched a fraction of a lot of your work. But maybe just to end it off for people, where can they keep up with you and your work? Yeah.
Speaker 0
65:04 – 65:45
So Yep. The I have some blogs that are not really active these days, because I started publishing on Notion. That's another thing I publish a bit everywhere. If you want to for I have a website, roboti.me. You can also write me, an email if you want to stay in touch at Simone@Robuti.me. You'll find me on Instagram. I post mostly my political stuff there on and off. And I'm Simone Robuti on Instagram. So it's same. And, yeah, otherwise, if you are in Berlin, hit me up. We can go out for a beer. That's how I met Josh the first time I did.
Speaker 1
65:46 – 65:51
Cool. You're gonna get flooded with DMs for for beer dates. Alright.
Speaker 0
65:51 – 65:54
Thanks so much. Thanks to you. Have a nice day, everybody.